Pega
For 15 years, our teams have been working with PEGA to create new customer experiences, by digitising, simplifying and industrialising operational processes.
Sopra Steria is the foremost integrator of the solution in France and a leader in Europe. We propose an offer based on four key areas:
- Helping your teams provide business lines with appropriate, effective responses from "Case Management" as a Business Automation solution
- Supporting you in automating complex processes using Business Process Management (BPM), provided by the PEGA solution.
- Delivering CRM solutions for a multi-channel “Contact Center” to automate sales forces, design and execute marketing campaigns and integrate feedback into underlying processes
- Analysing the metrics of repetitive tasks for maximum ROI, together with your operations staff, looking at ways we can take advantage of the solution's integrated robotics.
Our offer lets you make an informed choice between Cloud and On Premise.
Our PEGA technology experts are deployed in numerous skills centres in Europe and India. We worked with PEGA, to develop a Test Industrialisation Kit using a DevOps approach.
Together, let's boost customer excellence by combining PEGA solutions with our expertise.