The future of your organisation
Today, organisations that have positioned innovation at the heart of their strategy are facing new challenges such as:
- improving the relationship between users and the IS,
- relieving support services while increasing their processing capacity,
- concentrating their staff on value-added activities.
To meet these challenges, new technologies like Data Science, Natural Language Processing, Deep Learning, Semantic Analysis, among others, can make human-machine interactions more fluid and natural.
At Sopra Steria, we are convinced that it is essential to combine intelligence - collective, human and artificial - to ensure seamless interactions and tap into the endless universe of your collective business knowledge: "Alive Intelligence".
Sopra Steria Alive Intelligence responds in particular to the need for access to human-machine interaction. This novel solution is aimed at creating and managing your digital assistant. It is intended for all types of business areas (IT, HR, Finance, Production, etc.) from customer services and administrative tasks to marketing and sales activities.
Sopra Steria Alive Intelligence is a fully configurable platform that does not require long technical interventions during its implementation phase. Our multidisciplinary teams help you define your scope and build your "Proof of Concept" in an average period of 2 to 3 months.
Through this approach, we help you:
- Automate up to 80% of activities
- Generate up to 50% savings
- Increase customer satisfaction
- Relieve over-mobilized teams during peak workloads or crises