VLAIO: Trust as a foundation. Building digital agility together.

From continuity to digital acceleration
| minute read

A vision for digital progress

VLAIO (Flanders Innovation & Entrepreneurship) set out to strengthen its digital environment with a partner who could think along, dig deeper, and deliver tailored solutions. No off the-shelf approach, but a team with proven technical expertise, a future-proof way of working, and a clear focus on value for money. This was backed by thorough research, sharp questioning, and the ability to translate needs into practical, workable solutions. The collaboration began with improving the existing website, enhancing usability, and launching several subprojects, from new tools to a content management environment that empowers the internal team to work independently.

A partnership that works

From the start, the cooperation evolved into a partnership built on equality and flexibility. Not a distant supplier, but a team that adapts, challenges where needed and works towards shared ambitions

Tangible results

Today, VLAIO’s digital platform is not only more user-friendly for visitors, but also more functional for the internal team. Thanks to the technical setup, they can manage much of it independently: updating content, tailoring workflows, or adding new features quickly and efficiently.

Alexandros Tsikouras: “Because VLAIO is so actively involved and we work from shared goals; we can move quickly and implement improvements straight away. That’s the power behind their digital agility.”

What I appreciate most is that we never hear ‘no’. Instead, it’s ‘let’s see how it can work’. It’s honest, constructive, and focused on progress

Karolien Goossens

Head of Communications at VLAIO

Trust as a foundation

The real value doesn’t lie in systems or tools, but in the relationship. VLAIO and the project team found common ground in a way of working based on respect, ownership, and critical thinking.

Our collaboration with VLAIO shows what happens when trust, engagement, and craftsmanship come together. A digital environment that works today and adapts to what tomorrow brings.

A good partnership starts with listening but only works when you truly understand each other. VLAIO pushed us to go beyond the standard brief. What connects us is open communication and the fact that we operate as one team: visible, agile, and engaged.

Alexandros Tsikouras

Service Delivery Manager

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