Sopra Steria, a European Tech leader recognised for its consulting, digital services, and software development has inked a deal with Acciona to advance its ICT (Information and Communication Technology) management model through the configuration of a Services Management Office and an Information Technologies Governance Office.
The agreement will run for two years. The goal is to advance Acciona’s ICT Function, which provides services to the company’s business lines and functional areas, through the implementation of two offices, the catalogue of which will help the company to move towards a services model and a cross-management model based on global processes.
The Service Management Office (named SMO for Acciona) will consist of a catalogue of activities that will facilitate the use of IT services for the Company’s various areas. This office’s recurring activities include support for the implementation of new services, support for the transformation of the model under which current services are managed and support for the writing of RFP (requests for proposals), among other subjects.
Its goal is to collaborate with the organisation on the definition, monitoring, and control of the levels of quality in the provision of ICT services to the business lines and to provide support in the management of suppliers and the continuous improvement of services.
Meanwhile, the Governance Management Office (named GMO for Acciona) will have a more advisory function, focusing on support activities and work specific to ICT Governance (analysis and continuous improvement of processes, overall monitoring of the ICT function, comparative analysis with market standards, definition of operating processes and procedures, among other subjects). Similarly, it will also execute various initiatives requested by the Organisation on request.
“The creation of these offices will be aligned with the corporate strategy, which will strengthen the relationship with the Business Line (energy, construction, services, and water) and achieve a more intelligent measurement and control model by focusing resources on higher-value services,” said the CEO of Sopra Steria España, Antonio Peñalver. “This alliance with Acciona is extremely important for Sopra Steria, as it enables us to improve our positioning as leaders in strategic projects related to consulting in the sector in Europe and Spain,” he added.
“Our goal is to advance the ICT function throughout the Acciona group to be able to support all of the Business Lines in their development plans,” explained the Director of ICT Strategy, Governance, and Demand at Acciona, Alfonso Prieto.
Involved in the project is a team of top-level consultants from different areas of Sopra Steria (Business Strategy, Technology, and Organisation, Digital Acceleration, Telecommunications, Energy, and Utilities) that will work together with executives from the Strategy and Governance Division of the ICT Function and the CIO of Acciona for the next two years.